What changes are you making to invoices from 1 May 2023? – Hometree Engineers

From the week commencing 1st May, we have brought ourselves in line with the industry and we will pay you per claim instead of per visit. This means any jobs carried out will be invoiced once the claim has been closed and approved. There will be a short transition period, which means:

For visits taking place on or before Sunday 30 April: You will be paid as normal and this will be reflected in your invoice on the 5 May. Any subsequent follow on visits completed on, or after 1 May will be invoiced only once the claim is closed under our new process
For any new visits attended on or after Monday 1 May: You will be paid once the whole claim is completed, including any follow ons
For invoices that have an outstanding query on them following our compliance and audit process may be held back for payment until we have resolved the issue with you.